Privacy Policy

Mobleaf ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you engage with our mobile applications and websites, including but not limited to:

By using any of our mobile applications or websites, you agree to this Privacy Policy.

Information We Collect

We may collect a variety of information to provide and improve our mobile applications and websites. The types of information we collect depend on how you use these platforms and the features you interact with. This includes, but is not limited to, the following types of information:

• Personal Information: We may collect personal details such as your name, email address, phone number, date of birth, and other information you provide when registering or interacting with our mobile applications or websites. This data is used to personalize your experience, communicate with you, and deliver the services you request.
• Device Information: We may collect technical information about the devices you use to access our mobile applications or websites. This includes your device type, operating system, IP address, device identifiers, browser type, and other device-specific data. This helps us optimize performance and ensure compatibility.
• Usage Data: We collect data about how you interact with our mobile applications or websites, including actions you take, preferences, and settings. This includes page views, buttons clicked, and other interactions, which helps us understand how our users engage with the platforms and improve the user experience.
• Location Data: If you enable location services, we may collect information about your geographic location, such as GPS data or location based on your IP address. This information is used to provide location-based services and enhance the functionality of our mobile applications or websites.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and improve the functionality of our mobile applications or websites. These technologies help us gather information on how the platforms are being used and can also be used to personalize your experience.

How We Use Your Information

We collect and use your information for various purposes to provide you with a seamless, personalized, and efficient experience within our mobile applications and websites. The main ways in which we use your information include:

• To Provide and Improve Our Services: The primary use of your information is to deliver the services and features offered by our mobile applications and websites. This includes processing your requests, enabling functionality, providing customer support, and ensuring the platforms work as intended. We may also use your data to improve our services, enhance performance, and introduce new features or updates.
• Personalization: We use your information to personalize your experience within the mobile applications and websites. This can include customizing the interface, offering tailored content, recommending products or services, and adjusting settings based on your preferences and behavior.
• Communication: We use your contact information (such as your email address and phone number) to send you updates, notifications, alerts, and other relevant messages regarding your account, our services, and any transactions you have made. This also includes communication about new features, promotions, or changes to our policies. You may opt-out of marketing communications at any time.
• Analytics and Performance: We analyze usage data and behavior patterns to better understand how users interact with our mobile applications and websites. This helps us identify areas for improvement, fix bugs, optimize performance, and develop new features. We may use this data in aggregated or anonymized form for analysis and reporting.
• Security and Fraud Prevention: We use your information to maintain the security of our platforms, prevent unauthorized access, detect and address security breaches, and protect against fraud. This includes using your device and usage data to identify unusual activities or potential security threats.
• Legal Compliance and Enforcement: We may use your information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests. Additionally, we may use your data to enforce our terms of service, protect our legal rights, or investigate potential violations.
• Marketing and Promotions: We may use your information to send promotional materials, offers, and advertisements that may interest you, based on your usage patterns, preferences, or demographic information.
• Customer Support: We use your information to respond to customer service inquiries and provide assistance when needed. This can include troubleshooting issues, answering questions about the mobile applications and websites, and offering guidance on how to use specific features.
• Business Analysis: We may aggregate and analyze the information we collect to make business decisions, such as improving product offerings, developing new features, and assessing user trends. This aggregated data may also be shared with partners and stakeholders for strategic planning.

By using the mobile applications or websites, you consent to the collection and use of your information as outlined above.

How We Share Your Information

We value your privacy and take steps to ensure that your information is handled responsibly. However, there are certain circumstances where we may share your information with third parties in order to provide and improve our mobile applications and websites, comply with legal requirements, or for business purposes. Below are the main situations in which we may share your information:

• Service Providers: We may share your information with third-party service providers who assist us in operating our mobile applications and websites, processing payments, providing customer support, or analyzing data. These providers help us deliver our services more efficiently, and they are contractually obligated to handle your information with the same level of security and confidentiality as we do. Please note, however, that we are not responsible for the actions or practices of these third-party providers.
• Business Partners: We may share your information with business partners or affiliates if we collaborate on joint services, promotions, or offers.
• Legal and Regulatory Compliance: We may share your information with law enforcement, regulatory authorities, or other governmental entities if required by law, such as to comply with subpoenas, court orders, legal processes, or to respond to lawful requests from public authorities. Additionally, we may disclose your information if it is necessary to protect our rights, safety, property, or the security of other users.
• Business Transactions: In the event of a merger, acquisition, sale, or transfer of all or part of our business, your information may be transferred as part of the transaction. We will make reasonable efforts to ensure that your data is handled in accordance with our privacy policy.
• Third-Party Marketing: We may share certain information with third-party advertising partners to deliver personalized ads or promotions. These third parties may use tracking technologies such as cookies or web beacons to gather data about your activity across different websites and apps.
• Anonymous or Aggregated Data: We may share aggregated, anonymized, or de-identified data with third parties for business analysis, research, or marketing purposes. This data will not identify you personally and will only be used in a way that ensures your privacy is protected.
• For Security and Fraud Prevention: We may share your information with third-party security companies or fraud detection services to help protect our mobile applications and websites and their users from fraudulent activities, identity theft, or unauthorized access.

By using the mobile applications or websites, you consent to the collection and use of your information as outlined above.

Your Choices and Rights

We are committed to providing you with control over your personal information. As a user, you have certain rights regarding the data we collect and how it is used. Here are the choices and rights available to you:

• Access and Correction: You have the right to request access to the personal information we hold about you. If any of the information is inaccurate or incomplete, you can request to have it corrected or updated.
• Data Deletion: You have the right to request the deletion of your personal data, subject to certain legal and contractual restrictions. If you no longer wish to use our mobile applications or websites, you can contact us to have your data deleted from our systems.
• Opt-Out of Marketing Communications: You can choose to opt-out of receiving promotional emails or marketing communications from us. This can be done by following the unsubscribe link provided in marketing emails or by adjusting your preferences in the app settings.
• Restriction of Processing: You can request the restriction of processing your personal data in certain circumstances, such as when you believe the data we hold is inaccurate or no longer necessary for the purposes for which it was collected.

Data Security

We take the security of your personal information seriously and implement reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These security measures include, but are not limited to:

• Encryption: We use encryption protocols to protect your sensitive information during transmission, especially for payment details and personal data shared through our mobile applications and websites.
• Access Controls: We limit access to your personal data to authorized personnel only, ensuring that only those who need the information to perform their duties have access.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in our systems.
• Data Anonymization: Where possible, we anonymize or pseudonymize your personal information to reduce the risk of exposure in case of a security breach.
• User Awareness: We encourage you to take precautions to protect your own data, such as choosing strong passwords and logging out of your account when using shared or public devices.

While we implement these security measures, please note that no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information, but we are committed to taking appropriate steps to safeguard your data.

Limitation of Liability

While we make every effort to protect your data using industry-standard security measures, it’s important to understand that no system can offer 100% security. Consequently, we cannot guarantee the absolute safety of your personal information.

We cannot be held responsible for any direct, indirect, incidental, or consequential damages arising from your use of our mobile applications or websites, including any loss of data, financial harm, or other personal, business, or reputational consequences. This applies to all users, and by using our services, you acknowledge and accept these risks.

In no event shall we be liable for any damages resulting from external factors, such as hacking, cyberattacks, or unauthorized third-party access, over which we have no control

Children’s Privacy

Our mobile applications and websites are not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under this age. If we discover that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe we have collected personal information from a child under 13, please contact us immediately so we can take appropriate action to remove the data.

Third-Party Services

We collaborate with third-party service providers for features such as analytics, advertising, and payment processing in our mobile applications and websites. These providers operate under their own privacy policies, which we recommend reviewing. While we strive to partner with reputable services, we cannot guarantee or assume responsibility for their handling of data beyond our agreed-upon terms.

Push Notifications

We may send push notifications to your device to provide updates, reminders, or promotional content related to our mobile applications or websites. Some push notifications may directly affect the functionality of the app. It is your responsibility to manage your push notification preferences, including turning them on or off. You can opt-out of receiving push notifications at any time through your device settings. Please note that disabling certain push notifications may impact the app's functionality.

Advertising Practices

We may display advertisements in our mobile applications and websites via trusted advertising networks. These networks may collect certain usage information to deliver relevant ads. While we take measures to ensure compliance with applicable laws, including GDPR and COPPA, we cannot be held responsible for advertisers' independent use of collected data.

Links to Other Websites

Our mobile applications and websites may link to external websites or services for additional resources. We do not control or endorse these third-party sites and are not responsible for their content or privacy practices. Clicking on these links is at the user’s discretion.

We recommend reviewing the privacy policies of any external websites you visit, as we cannot be held liable for issues arising from their use.

Governing Law

This privacy policy is governed by the laws of Turkey. Any disputes will be resolved under the exclusive jurisdiction of Turkish courts.

By using our mobile applications or websites, you agree that we are not liable for legal conflicts arising from differences in jurisdictional interpretations or external legal frameworks.

Affiliates

We may share data with our affiliates to improve services or streamline business processes for our mobile applications and websites. While we require affiliates to follow this privacy policy, we are not responsible for any breaches caused by unforeseen circumstances or actions outside our control.

Sale of Business

In the event of a merger, acquisition, or sale of our business or assets, user data may be transferred to the new entity as part of the transaction. This ensures continuity of services.

Please note that we are not obligated to notify users individually of such changes. By using our services, you agree to the potential transfer of data under these circumstances.

GDPR Compliance

We adhere to the General Data Protection Regulation (GDPR) for users in the European Union. Users have the right to access, update, or delete their data. Requests must be submitted in writing, and we have 30 days to respond.

Although we take robust measures to secure user data, we cannot guarantee complete protection against unauthorized access or breaches beyond our control. Users are encouraged to notify us of any concerns promptly.

Data Subject Rights

All users have rights regarding their personal data, including:

• Access: Requesting a copy of stored data.
• Rectification: Correcting inaccurate information.
• Deletion: Requesting data erasure unless legal obligations prevent it.
• Portability: Requesting transfer of data to another platform.

We aim to address such requests within 30 days but reserve the right to decline requests that conflict with legal requirements or technical limitations.

California Residents (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: You can request details about the personal data we collect, use, share, or sell.
• Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.
• Right to Opt-Out: You can opt out of the sale of your personal data if applicable.

To exercise these rights, you may contact us. Requests will be processed within 30 days, provided sufficient verification is supplied.

Changes to This Privacy Policy

We reserve the right to update this policy at any time to reflect changes in laws, industry practices, or our operations. It is your responsibility to periodically review this privacy policy to stay informed about any modifications.

Substantial changes will not be communicated individually, and we do not send notifications regarding updates. By continuing to use our services and apps after updates, you accept the revised policy. For any questions, please reach out to us through the contact details provided in this document.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please feel free to contact us. You can reach us at:

• Email: contact@mobleaf.com

We strive to respond to all inquiries within a reasonable timeframe, typically within 30 days. For urgent concerns, please indicate the nature of your request in the subject line.